- visitors of our website http://ancientlightstudios.com (the website)
- people contacting us for support on or information about our products
We collect data about every access to our website (so-called log files). The collected data includes but is not limited to: Name of the accessed site, file, date and time of the access, amount of transmitted data, status codes, type of browser including version, operating system of the user, referring URL (the website that has been visited before), IP-address and Internet service provider.
We use this protocol data only for statistical analysis to provide and optimize our services and to ensure the safety of our systems. We may perform a deeper analysis of the collected data, to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity.
Personal data, is data which can be used to contact or identify you. This includes the name, the email address or the phone number but also data about hobbies, memberships, preferences or a list of websites that were visited by someone. We only collect personal data, when it's allowed by German law or if you agree to the collection of your data.
When you contact us (for example using our support system or email) we will store your data to process your request and any additional questions that might arise later on.
Third-party services and content
We use Google analytics, a web analytics service by Google, Inc. ("Google"). Google analytics uses so-called "cookies", text files which are stored on the computer of the user and which allow to track and analyze the usage of the website by you. The information collected by Google analytics is usually sent to a server owned by Google in the United States of America and is stored there.
Google analytics allows for the activation of IP-anonymization. When IP-anonymization is activated, the IP address will be anonymized within the European Union before being transmitted into the United States of America. Only in exceptional cases the IP address might be transmitted to the United States of America and be anonymized there. We have enabled IP anonymization for our website.
On our behalf, Google will use the tracking information to analyze your usage of the website to create reports about website activities and to provide additional services regarding the usage of the website and Internet related services to us.
The IP address that has been transmitted by your browser to Google analytics will not be combined with other data by Google. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions or all functionality of the website.
You may also opt out from the tracking and processing of your website usage data (including your IP address) by Google by downloading and installing a browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout?hl=en If you don't want to install a browser add-on, or if you are using a browser on a mobile device please click this link to disable the tracking by Google analytics on this website. Clicking this link, will place an opt-out cookie on your device. If you delete your cookies, you will have to click this link again.
Changing or deleting your information
You may request a breakdown of all personal data that we have stored about you from us, free of charge. Additionally you may request that your personal data is corrected in case it was recorded incorrectly. You may also request that your data is locked down or deleted, unless we are required by law to retain your personal information.